Staying in touch is made easier  – and more profitable – for you with HMC’s Customer Relationship Management program, ClubCentral CRM.

Designed by hoteliers for hoteliers, ClubCentral CRM is a simple to use, yet high-powered software program that links member usage and customer data directly with reporting systems and campaign management tools.

With ClubCentral, you’ll be able to pinpoint your marketing and sales efforts to your members’ activities and measure your results in real time.

Unlike other third-party or competing CRM systems available, HMC’s ClubCentral links each member’s profile, usage data and campaigns all in the same system. That makes it easier to get a full, 360-degree view of each member from the moment they join.

We’ll also work with you to design and manage a strategic, long-term CRM-driven marketing campaign to suit your hotel’s needs and ensure success.

At HMC we are always fine-tuning, innovating, and developing our applications – looking for new ways to increase revenues for our partners and improve our suite of products.

Whether it’s enhancing our time-proven member recruitment methods, or augmenting the value of the services and products we offer our partners, HMC’s innovations lead the industry in exceeding loyalty program revenue and profitability objectives.

 

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Test-Drive ClubCentral CRM for yourself:

• For a web-accessible demonstration of ClubCentral CRM for hotel loyalty programs, please contact us.